Delivery Guide

Delivery Guide

Estimated Arrival Time = Tailoring Time + Shipping Time

*Lead time clock starts when we get order payment and all order details get confirmed. Any requirement changes during the lead time would prolong the process and bring extra cost.

Lead Time

All dresses (except for some items showing "in stock" label) are made to order, whether standard size or custom fit. The processing time of dresses without “in stock” label is listed as follows.

All products labeled with Made-to-Order, whether standard size or custom fit, are only made after getting payment. Lead time depends on product complexity. The details are listed as follows.

  Standard Order Rush Order
Listing Products(dresses) 3 - 6 weeks 2 - 4 weeks
Customized Products(dresses) 7-25 days 5-15 days
Accessories & Fabrics 3 - 10 days Not available
Sketch 4 - 7 days Not available

*Items in Gallery belong to Customized Products.

*Rush service is only to shorten the lead time(not include shipping).

Shipping Time

We are cooperating with DHL, UPS, USPS, TNT, ARMX, CNEXPS, DPD, DPEX, EMS, etc. We always use the most appropriate shipping method that can be tracked online, but the exact delivery company is random by country and shipping method you choose. Here are our shipping methods for your reference.
Economic Shipping 15 - 30 days (Only available for orders under 1kg)
Standard Shipping 7 - 10 working days
Expedited Shipping 3 - 5 working days

> Customs Duty

In consideration of our customers' benefit, we are forced to ship your order by regular mail. Please understand, however, customs duty is out of our control. We can't guarantee no tax fee and will not pay for any tax fee. All the fees possibly arising out of customs clearance are not covered under the Free Shipping provision.

Customers from Brazil should leave a message to provide us your 11-digit CPF as your custom needs it.

> APO/FPO/DPO Shipping

We apologize that P.O. Boxes and military addresses (APO, FPO) cannot be delivered.

> Shipping Enquiry

After a commodity has been shipped, we will send the "logistics waybill number" to your mailbox. You may also log in to "My Order" to check the logistics waybill number, and enquire about the distribution progress based on this number.

Locations We Ship To

We deliver orders worldwide to more than 200 countries.